Set reminders for yourself or your colleagues to ensure better followup and reduce the chance of missed actions.
Setting a reminder
To set up a client reminder:
- Select a client in your FareHarbor Desk Dashboard.
- In the client’s profile, click Manage reminders below the Notes section.
- In the Reminders overlay, click the + Add new reminder button.
- Enter a reminder Description, Due date, and Assign the reminder to either the whole company, your desk, or yourself.
- Click Create Reminder.
Once created, reminders are viewable in the client’s profile. Click Manage reminders to:
- Mark the reminder as completed.
- View completed reminders associated with this client.
- Add a new reminder.
Viewing reminders across all clients
In addition to creating and viewing reminders for a specific client, you can view and search for reminders across all clients.
To search for reminders across all clients:
- Click the dropdown under your name in the top right corner of your Desk Dashboard.
- Select View reminders.
- Search for and filter reminders by date, assignee, and reminder status.